Privacy Policy

Privacy Policy

How we collect, use, and protect your information

1. Introduction

Bare Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our platform. By using Bare Services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and password when you register.
  • Profile Information: Trade type, business name, location, service areas, pricing, description, photos, and any other details you add to your profile.
  • Payment Information: Payment method details processed securely through our payment provider (Stripe). We do not store full card numbers.
  • Usage Data: IP address, browser type, device information, pages visited, and interactions with the Platform.
  • Communications: Any messages, support requests, or reviews you submit.

3. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account and profile.
  • To display specialist profiles to clients browsing the Platform.
  • To process subscription payments and send invoices.
  • To communicate with you about your account, updates, and support requests.
  • To improve and maintain the Platform, including analytics and troubleshooting.
  • To enforce our Terms of Service and prevent fraud or abuse.

4. How We Share Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Public Profiles: Information you add to your specialist profile is publicly visible to clients browsing the Platform.
  • Service Providers: We use third-party providers (e.g., Supabase for hosting, Stripe for payments) who process data on our behalf under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, subpoena, or to protect our rights, property, or safety.

5. Data Storage and Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. Your data is stored on secure servers via Supabase. While we take reasonable steps to protect your information, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyse Platform usage. You can disable cookies through your browser settings, but this may affect the functionality of the Platform.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update your profile information through your dashboard at any time.
  • Deletion: You can delete your account and associated data through your dashboard.
  • Opt-out: You can unsubscribe from marketing emails using the link provided in each email.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal information from active systems within a reasonable timeframe, though some data may remain in backups for a limited period.

9. Third-Party Links

The Platform may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on the Platform and updating the effective date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at lefringe95@gmail.com.